Privacy policy

Torque Fit is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you provide to us:

  • Name, email address, phone number, shipping and billing address
  • Payment information (processed securely by our third-party payment providers — we do not store full card details)
  • Information you provide when contacting customer support

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on site, and referring website
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer service
  • Communicate with you about your order, including confirmations and shipping updates
  • Send marketing communications, where you have opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

Cookies

We use cookies and similar technologies to operate our store, remember your preferences, analyze site traffic, and personalize your shopping experience, including for retargeting ads on platforms such as Meta and Google. You can disable cookies through your browser settings, though this may affect site functionality.

Sharing Your Information

We do not sell your personal information. We share information only with:

  • Service providers who help us run our business, such as Shopify (our e-commerce platform), payment processors, and shipping carriers
  • Marketing and analytics platforms, such as Meta and Google, to measure ad performance and improve our marketing
  • Legal authorities, where required to comply with the law or protect our rights

Each of these third parties is contractually obligated to handle your data securely and only for the purposes we've authorized.

Data Security

We use industry-standard security measures, including SSL encryption at checkout, to protect your personal information. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for order records, tax and accounting requirements, and to resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at torquefit.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: torquefot.com  Business Name: Torque Fit